Owed a refund?
Fo contacts the merchant and asks for the money back, then follows up.
I was charged twice for my gym membership this month. Get the extra charge refunded.
I was charged twice for my gym membership this month. Get the extra charge refunded.
Refund requested
Fo emailed the gym with both charges, then called to ask for the duplicate to be reversed.
- Actions
- 1 email · 1 call
- When
- Follow-up in 3 days
- Completed in
- 18 min
$49 refund requested · Fo follows up until the gym answers
Fo meets you where you are
Close to an hour a weekOf phone time Fo takes off the people who use it most.
$250+ savedBy the people who save the most with Fo, over 3 months: refunds, credits and waived fees.
Calls to customer support lines take about 10 minutes. Fo waits on hold so you don't.
Everything Fo handles for a refund
Ask for the refund
Fo contacts the merchant, makes the case with your receipts and follows up until there's an answer.
“I was charged twice for my gym membership this month. Get the extra charge refunded.”
Return an order
Fo starts the return, gets the label and tells you how to send the item back.
“Start a return for the shoes I ordered last week. They don't fit.”
Fix a wrong bill
Fo calls the company about a charge that doesn't match what you agreed to and asks for a correction.
“My internet bill went up $30 with no notice. Get it back to the old price.”
Chase a missing refund
Promised a refund that never arrived? Fo follows up with the company until it shows up.
“The airline said my refund was processed three weeks ago. Find out where it is.”
Cancel and get credit
Fo cancels a subscription you forgot about and asks for the most recent charge back.
“Cancel the streaming service I never use and ask them to refund this month.”
Prep a card dispute
If the merchant won't help, Fo gathers your receipts and messages so you can dispute it with your card.
“The store won't refund me. Pull together what I need to dispute it with my bank.”
How to get a refund from a company
Most refunds start with the merchant. If that doesn't work, a credit card dispute is your backup, and in the US it comes with a deadline.
- Find your receipt, order number and the charge on your statement.
- Read the company's refund or return policy, so you know what to ask for.
- Contact the merchant in writing if you can, and say what went wrong and what you want back. Save every reply.
- Paid by credit card and the merchant says no? Write to your card issuer. In the US, the letter must arrive within 60 days of the statement showing the charge.
- Keep copies of everything you send, and note the date of every call.
Questions people ask
Can Fo guarantee I get my money back?
No. The merchant or card company decides. Fo makes sure your request is clear, backed by your receipts and followed up on until you get an answer.
Does Fo need my account login?
Sometimes. Many refunds can be requested by email or phone with your order details. If the company only handles it inside your account, Fo asks before using your login.
Can Fo file a dispute with my bank?
Fo can gather everything you need and draft the dispute. Banks usually require the cardholder to verify identity and submit it, so you may need to send it yourself.
It doesn't just answer. It takes action.
Fo writes from its own address, sends on your behalf, and keeps chasing until someone replies.
Makes callsOnly agent that callsIts own number. Fo sits through the hold music and the phone menus, then tells you the answer.0:08
Joins group chatsMultiplayerAdd Fo to a chat with your family, roommates or team. It holds everyone's context, not just yours.
Books & buysFo carries its own credit card. It reserves, renews and pays – you never hand over card details.Fo working now
Loose ends, closed around the clock
50 min
back a week for Fo's busiest users
$250+
saved in 3 months by Fo's top savers
30+
errands Fo handles
Real outcomes, private by design. Names, businesses, addresses, and account details are removed before anything appears here.
Ordered a camera, then cancelled delivery before it left the depot
Rebooked a missed connection and kept the weekend on track
Ended a subscription that could only be cancelled by phone
Compared four takeaways and ordered the one that could still deliver
