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Something broken on your street?

Fo files the 311 request and follows it up.

There's a big pothole outside my building. Report it to the city and keep an eye on it.

Have Fo handle it

There's a big pothole outside my building. Report it to the city and keep an eye on it.

311 request filed

Fo filed the pothole report with the location and your photo, and saved the case number.

Actions
1 request filed
When
Repair due in 5 days
Completed in
4 min

Case number saved · Fo checks back if it isn't fixed

Fo meets you where you are

Close to an hour a weekOf phone time Fo takes off the people who use it most.

$250+ savedBy the people who save the most with Fo, over 3 months: refunds, credits and waived fees.

Calls to government offices take about 15 minutes. Fo waits on hold so you don't.

Everything Fo handles for your street

  • Report a pothole

    Fo files the 311 request with the exact location and sends you the case number.

    “There's a big pothole outside my building. Report it to the city and keep an eye on it.”

  • Report a broken streetlight

    Fo reports the light with the nearest address or pole number and follows up until it's fixed.

    “The streetlight on the corner of Elm and 5th has been out all week. Report it.”

  • Chase a missed pickup

    Fo reports a missed trash or recycling pickup and asks when it will be collected.

    “They skipped our recycling again. Report it and find out when they'll come.”

  • Report a noise problem

    Fo files a noise complaint with the details you give it and keeps track of the case.

    “The construction next door starts at 6am every day. File a noise complaint.”

  • Request a bulk pickup

    Fo schedules a bulk item pickup for an old couch or mattress and tells you the rules.

    “Schedule a pickup for an old mattress and tell me where to put it.”

  • Follow up on a case

    Fo checks the status of open requests and reminds the city if nothing has happened.

    “Check on the graffiti report I filed last month and push if it's still open.”

Hand it to Fo

How to file a 311 request

Many US cities run a 311 service for non-emergency problems like potholes, broken streetlights and missed trash pickups. A clear report gets routed faster.

  1. Check that it isn't an emergency. For anything dangerous or urgent, call 911.
  2. Find your city's 311 service. Most have a website or app, and many take calls on 311.
  3. Note the exact location: the street address, nearest cross street or pole number.
  4. Describe the problem plainly and add a photo if the form allows it.
  5. Save the case number. You'll need it to check the status or follow up.
  6. If nothing happens, follow up with the case number, or contact your local council member's office.

Questions people ask

Does every city have 311?

Not every city. Where there isn't one, Fo finds the right department and reports it there by phone, email or online form.

Can Fo make the city fix it faster?

No one can guarantee that. Fo files a clear report, keeps the case number and follows up so it doesn't get forgotten.

Does Fo need my personal details?

Some cities ask for a name or contact info, and some take anonymous reports. Fo asks you before sharing anything.

It doesn't just answer. It takes action.

RE: ServicesKyle LRE: depositAlex MSends emailsFo writes from its own address, sends on your behalf, and keeps chasing until someone replies.
Makes callsOnly agent that callsIts own number. Fo sits through the hold music and the phone menus, then tells you the answer.0:08
Joins group chatsMultiplayerAdd Fo to a chat with your family, roommates or team. It holds everyone's context, not just yours.
Books & buysFo carries its own credit card. It reserves, renews and pays – you never hand over card details.

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back a week for Fo's busiest users

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saved in 3 months by Fo's top savers

30+

errands Fo handles

Real outcomes, private by design. Names, businesses, addresses, and account details are removed before anything appears here.

Delivery • United States

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2 min ago
Travel • Germany

Rebooked a missed connection and kept the weekend on track

15 min ago
Call • Portugal

Ended a subscription that could only be cancelled by phone

42 min ago
Research • United States

Compared four takeaways and ordered the one that could still deliver

1h ago

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