The Wajo team spent the last decades of our careers building conversational AI and autonomous coding agents. Somewhere along the way, the lesson became impossible to ignore: autonomous agents are the future, but they need more than code. Agents need to be grounded in our lives, securely, privately, and enable outcomes for us.
Wajo is founded on one core belief: the era of assistants is giving way to the era of action agents. My best friend's birthday is sneaking up, so it orders the gift proactively. My sink springs a leak, so it calls five plumbers, sizes them up, negotiates on my behalf, and books the best one before I've found a towel. My friends are planning a bachelorette, so it pulls context, juggles reservations, and absorbs the changing plans, so I didn't have to.
Making that real forced us to invent across three technology pillars.
To become autonomous agents need identity and access control. To operate in the real world, an agent needs constructs that help it track, and execute it's digital footprint - its own email account, its own phone number, a computer, and a credit card. A channel for every action a human takes, each with its own fingerprint, so there is accountability for everything the agent does. We also needed to make sure agent knows which information to share with who.
To become proactive, agents needed to learn introspection and collaboration. An operator has to be proactive, self-learning, and collaborative. It works with human experts in the loop when a task calls for one, and it evolves to fit the unique needs of the person it serves. It's not unlike an insanely competent human, where if the human is failing it finds other humans or AI for hire.
Agents needed to be buildable by anyone. This technology cannot belong only to people who write code. Building an agent had to become as accessible as describing what you want done.
Today we are launching Wajo: the agents, and the agent builder that lets anyone create an agent that comes with its own inbox, phone number, voice, and credit card. Our manifestation of this technology in the world is Fo, an agent that gets $h!t done for you.
In the last two weeks, Fo has:
ordered dinner from local delivery apps in three countries, in four languages, paying with its card
sent a birthday gift overseas in time for the holiday, and flowers to a friend in the hospital
called a cafe to ask the wait for a table for two, one adult and one child
booked a blowout, a massage, and a haircut with a specific barber
checked its user in for a flight, and found another user flights with no red-eyes over a holiday weekend
compared hotels under a nightly budget, travel insurance for a family of three, and private dining venues for a twenty-person dinner
found a licensed, highly rated handyman available the same week
renewed a domain registration its user had been putting off, in three clicks
Every one of those is a real task from a real user.
This is day one. Meet Fo, or build an agent of your own, at wajo.ai.
