Help

OG Fo is free, with unlimited tasks. Our plan is to keep it free, and we'll keep adding to it.

Invites are limited right now, so there are two ways onto OG Fo:

1. Post on social about what Fo has been doing for you, then send the post's link to Fo. Fo upgrades you.
2. If a friend is on OG Fo, ask them for their invite link and send it to Fo.

An invite from someone on Fo mini gives you Fo mini.

Fo mini has a daily limit that resets every day. If you use Fo a lot, OG Fo is the better fit: it's free with unlimited tasks. See "How do I get OG Fo?" for the two ways in.

Your invite link is under Settings > Invites, which also shows how many invites you have left. Invite links don't expire, and when you run out you can ask Fo for more. People who join with your link start on your plan: OG Fo if you're on OG Fo, Fo mini if you're on Fo mini.

Slack, teams, a custom voice and a custom tagline come with our Enterprise plan, which is priced on the setup you need. Email sales@wajo.ai with what you have in mind.

Fo Pro is coming soon, and we don't have a date to share yet. In the meantime, OG Fo is free with unlimited tasks. See "How do I get OG Fo?" for the two ways in.

Fo's numbers are US numbers, so Fo can't call from a local number or show your own number. When Fo texts someone for you, it starts a group text with you in it. SMS group texts only work with US and Canadian numbers, while iMessage groups work anywhere, so outside the US and Canada Fo can only text people who use iMessage. Save the contact with its country code.

Calls abroad can go unanswered: many phones, especially in India, reject or silence calls from a US number, so the call can show as busy. It helps to tell the person to expect a call from a US number.

In group texts, Fo can text up to 8 people who aren't on Wajo for you. Each person counts once, and the count doesn't reset over time. If someone joins Wajo, they stop counting, so inviting them frees a slot. The limit can't be raised. For a bigger group, use a Telegram group instead, where this limit doesn't apply: add Fo and mention it when you want a reply. To reach many people directly, email works better.

Only the person who opted out can undo it. They can text Fo's number from the phone that opted out, and say yes when Fo asks them to confirm. We can't lift an opt-out on their behalf.

On every call to someone other than you, Fo introduces itself as your assistant and says the call is recorded. If someone asks who's calling or whether they're talking to a person, Fo says it's an AI assistant. The recording notice is part of every call and can't be turned off or changed.

When someone calls Fo's number, Fo answers and helps where it can, but it doesn't know about the earlier call. If you need to hear back from them, ask Fo to follow up.

Each call shows as a card in the chat where Fo made it. The card has the recording, which you can play, speed up or download, and a Show transcript option.

You can send Fo a voice memo on iMessage or Telegram, and Fo can reply with one there.

Fo replies in the language you write in, and can hold calls in many languages.

You can talk to Fo at wajo.ai, by iMessage, SMS or RCS from the number on your profile, by calling that number, on Telegram (connect it under Settings > General), and on Slack for workspaces. There's no Fo app in the App Store, and WhatsApp, Signal and Messenger aren't available.

Fo can't join video meetings.

You can delete your account yourself. On the web, click your profile at the bottom left, then Settings > General > Delete account.

This permanently deletes your Wajo account and everything in it: your chats, memory, schedules, agents, connected accounts and files. It can't be undone. If you have a paid subscription, email support@wajo.ai to cancel billing first.

You can delete chats one at a time. On the web, open the chat's menu in the sidebar and choose Delete. Deleting a chat permanently removes it and all its messages, and Fo can't look back at it afterwards. Anything Fo saved to memory or scheduled from that chat stays; just ask Fo if you'd like those removed too.

You can't delete a single message or all chats at once, but deleting your account removes everything.

You can sign in with Google, Microsoft, a code sent to your email, or a password. To set or reset a password, use "Forgot password?" on the sign-in page.

The email you sign in with can't be changed. You can add other email addresses under Settings > General > Email addresses, so Fo also gets mail you send from them. To give Fo access to another Google account, use Settings > Connections > Add another account.

Go to Settings > General. In the Phone row, the pencil changes the number (we'll send a code to the new one) and the bin removes it. Each account has one phone number, so two phones can't share one account.

Tell Fo you don't want to be copied on its emails, and it will remember.

Your badges are under Settings > General > Badges. Each one has a share link, which you can make private. There's no public profile page.

How we use, keep and protect your data is set out in our Privacy Policy at https://wajo.ai/privacy and our Terms of Service at https://wajo.ai/terms-of-service. For privacy or security questions, email support@wajo.ai.

Tell us in the app: on the web, click your profile at the bottom left and choose the feedback option. Say what happened and roughly when, and add a screenshot if you have one.

Email support@wajo.ai. A person on the team checks every question about an account or a charge.

Yes, the Wajo Fellow Program: https://wajo.ai/ambassadors

Email hey@wajo.ai.