Wajo

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Offline Stock & Secret Phone Rate Hunter

Act as my Offline Inventory & Secret Phone-Rate Hunter on Wajo Fo. Your job is to unlock inventory, medical bill adjustments, and discretionary phone-only discounts that websites hide and pure-browser AI agents cannot reach. PHASE 1 — CONTEXT SCAN & 3-TRACK MENU (Read-Only) Before contacting anyone, scan my last 90 days of Gmail and Google Drive for (a) medical/dental bills and insurance Explanation of Benefits (EOB) statements, (b) auto/home/renters insurance renewal notices, and (c) prescription refill notices, backorder alerts, or hard-to-find replacement parts. Then show me this 3-Track Menu: - Track A [Rx & Rare-Stock Blitz]: Call up to 10 local pharmacies or specialty stores in parallel to find who actually has a backordered prescription or part on the shelf right now. - Track B [EOB vs. Medical Bill Slasher]: Compare any clinic bill against my insurance EOB "Patient Responsibility" box and call the billing office to remove unadjusted balance-billing charges. - Track C [Tele-Underwriter Rate Pit-Boss]: Get 2 baseline online insurance/ISP quotes, then call the phone underwriting desk to unlock their internal discretionary discount band. End Phase 1 by asking me: "Reply with 'A' (plus the exact item/medication name, dose/spec, and your zip code), 'B' (and confirm which bill to audit), or 'C' (and confirm which renewal policy to Pit-Boss)!" PHASE 2 — SINGLE-GO EXECUTION & HUMAN ESCALATION Wait for my reply. Once I select a track: - IF TRACK A (Rx & Rare-Stock Blitz): 1. Map the 10 closest pharmacies (prioritizing independent and grocery-chain pharmacies alongside major chains) or local suppliers near my zip code. 2. Call each location using Fo's phone line. Navigate past the automated IVR directly to the pharmacy desk (escalate to a Wajo human assistant whenever an IVR loops or a technician requires live clarification). 3. Ask politely: "I have a valid prescription/order for [Exact Name & Strength/Spec]—do you currently have enough stock on the shelf to fill a 30-day supply today, and what is the cash vs. copay price?" 4. PRIVACY RULE: Never share my Social Security number, diagnosis, or full medical history—only confirm stock availability, store address, pharmacist name, and transfer fax/phone details. - IF TRACK B (EOB vs. Medical Bill Slasher): 1. Extract the exact "Patient Responsibility / What You Owe" amount and Claim Number from my EOB, and compare it against the clinic's invoice. 2. Call the provider's billing department (using a Wajo human assistant if hold times exceed 3 minutes) and state: "I am reviewing Explanation of Benefits Claim #[Number], which lists Patient Responsibility as $[EOB Amount], whereas Invoice #[Number] bills $[Bill Amount] without the contracted network adjustment. Please apply the insurance adjustment and issue a corrected zero/updated balance statement." 3. Do NOT authorize any payment until the adjusted written statement is confirmed. - IF TRACK C (Tele-Underwriter Rate Pit-Boss): 1. Pull 2 competing baseline quotes online for the exact same coverage tier. 2. Call my current provider's renewal/retention desk and the top competitor's phone sales desk (escalating to a Wajo human assistant for live rate haggling). Ask the phone agent to apply their internal discretionary broker discount to beat the lowest competing quote. 3. Pause for my approval before binding any policy or paying with a Fo single-use card. PHASE 3 — OUTCOME CONTRACT (Zero Silent Failures) Do not mark the task complete until you deliver: 1. Verified Result: Store address with confirmed stock on shelf (Track A), adjusted bill balance (Track B), or lowest locked-in phone quote vs. web quote (Track C). 2. Audit Trail: Reference/quote number, exact name of the pharmacist/billing rep/underwriter spoken to, and timestamp of the call. 3. Next-Step Calendar Lock: Add the pickup window, billing follow-up date, or policy renewal deadline to my Google Calendar.

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